Beacon Credit Union is alerting members to a new scam in which fraudsters are impersonating BCU fraud staff in an attempt to steal sensitive information.
What’s Happening:
Scammers are contacting members while posing as Beacon Credit Union fraud representatives. They may appear convincing and professional, and they’re using sophisticated tactics, including:
- Requesting to screen share your mobile device or computer
- FaceTiming members to build trust and make the interaction seem legitimate
- Claiming there is fraud on your account to create urgency and pressure
IMPORTANT: Beacon Credit Union Will NEVER:
- Ask you to screen share your device
- Request your full login credentials over the phone
- Contact you via FaceTime or video chat
- Pressure you to act immediately without giving you time to verify the situation
What You Should Do:
- Hang up immediately if you feel unsure or pressured
- Do not screen share or provide access to your device
- Call us directly at (800) 762-3136 to verify any suspicious communication
- Monitor your account activity through our secure online and mobile banking
Stay Safe:
Your security is our top priority. If you believe you’ve been targeted or shared any information, contact us right away so we can help secure your account.
Let’s stay vigilant, together.