Online Chat
Get answers to your questions without picking up the phone. Chat with a Member Service Representative during normal business hours.
General questions (hours, rates, product and service information)
Account transaction information
Debit Card assistance
Online Banking assistance
Contact Center
Whether you have questions about any of your accounts, are inquiring about an auto or home loan or would like to open a new checking account, our Member Service Representatives are here to serve you.
General questions (hours, rates, product and service information)
Account transaction information
Online Banking assistance
Apple Pay and Samsung Pay authorization
Debit Card assistance
Fraud questions
Routing and account number assistance
Member updated information
(800) 762-3136, ext. 3
Monday-Thursday: 8:30 am to 5:00 pm (EST)
Friday: 8:30 am to 6:00 pm (EST)
Saturday: 8:30 am to 12 noon (EST)
Send us your questions, comments and suggestions.
Email Note: When contacting the credit union via email please do not include confidential information such as account number, social security number or password information. General internet email is not secure and should not be used for confidential inquiries.
General Inquiries: beaconcu@beaconcu.org
E-Services: eservices@beaconcu.org
Loan Department: loans@beaconcu.org
Human Resources: humanresources@beaconcu.org
Marketing Department: marketing@beaconcu.org