WABASH, IN – Beacon Credit Union has named Mark McCall to the newly formed position of Vice President Member Experience.
In this new key role, McCall will continually improve and maintain an environment that promotes best in class service delivery for Beacon’s member-owners, while supporting strategic organic growth. He will be responsible for analyzing and improving all member touch points to proactively meet the financial needs and expectations of Beacon’s diverse membership.
A long term employee of eighteen years, McCall most recently served as Vice President of Member Operations for the past five years. He has held multiple positions at the Credit Union, including Member Center Manager and Loan Officer. He received his bachelor’s degree in business management from Western Governors University.
McCall resides in Rochester with his wife and two daughters.
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About Beacon Credit Union
Since 1931, Beacon Credit Union has provided quality financial services responsive to the needs of its member-owners. Serving 50 Indiana counties, Beacon consists of over 46,000 members and manages assets of $1.4 Billion.