Beacon Debit Card
To report a lost or stolen Beacon Debit Card, call: (800) 762-3136
After business hours and weekends call: (833) 337-6075 ((614) 564-5105 for those traveling internationally)
Beacon Visa Credit Card
To report a lost or stolen card call: (800) 558-3424
Representatives available 24 hours a day, 7 days a week.
Beacon Business Visa Credit Card
To report a lost or stolen card call: (800) 552-8855
Representatives available 24 hours a day, 7 days a week.
Platinum Equity (HELOC) VISA
To report a lost or stolen Platinum Equity Visa card, call Card Holder Services: (800) 449-7728
Their office is open during the following days and hours:
Monday – Friday • 8:00 a.m. – 6:00 p.m.
Saturday • 9:00 a.m. – 12:00 noon
Customer Service: (855) 510-0948
Customer Dispute Address: