We’re here for our members

The health and safety of our members, employees, and communities has always been taken very seriously. In regards to Coronavirus (COVID-19), we want to share some of the actions Beacon Credit Union is taking to help protect our members and employees.

Our Management Team has been closely monitoring guidance from the Center for Disease Control and Prevention and local health departments in our regions. We have updated our Business Continuity Pandemic Plan, validated operational technologies, and identified vital staff to handle the enhancements of our remote servicing capabilities.

If you are seeking financial guidance or have any questions, please call 800-762-3136, ext. 3

Contact Center

The Contact Center is running normal operations.  You can reach a Member Service Representative at 800-762-3136, ext. 3

Contact Center Hours of Operation
Monday thru Thursday
8:30 a.m. to 5:00 p.m.
Friday
8:30 a.m. to 6:00 p.m.
Saturday
8:30 a.m. to 12:00 (Noon)

Branch Locations

Updated 6/1/20: All branch lobbies are open to the membership.

For additional information on the reopening and added safety measures, please click here

Main Lobby
Monday-Friday
8:30 a.m. to 5:00 p.m.
Saturday
8:30 a.m. to 12:00 (Noon)

Drive-through Hours of Operation
Monday-Thursday
8:30 a.m. to 5:00 p.m.
Friday
8:30 a.m. to 6:00 p.m.
Saturday
8:30 a.m. to 12:00 p.m.

 

In-person Appointments

We understand that not all business can be done via the drive-thru or electronically. Below is a list of services that members can make an in-person, pre-arranged appointment for:

1. Business members that need coin orders which cannot be done in drive-thru.
2. Large cash withdrawals.
3. Access to safe deposit boxes.
4. New Trust Accounts, Business Accounts or helping with a decedent on an account.
5. Notary or Medallion Stamp services.
6. Loan closings (if unable to be completed electronically).

If you need assistance with any of the above services, please contact your local branch office to set-up an appointment.  This is with the understanding that the safety of our employees and membership is of upmost concern and all safety precautions will be adhered to.

If you have additional needs that are not listed above, please give us a call.

ATMs
You can find the locations of Beacon Credit Union owned ATMs and our network of surcharge-free ATMs here.

Online Services

Online and Mobile Banking

You can view balances, transfer funds, pay bills and deposit checks (via mobile) from the comfort of your home.

Click on the service below to learn more:
Online Banking   Mobile Banking  Mobile Deposit Capture

To sign up for online access, please click here.  If you have any issues, please call 800-762-3136.

Debit Card and Digital Wallet
Access your funds 24/7 and make purchases at millions of locations worldwide. Debit cards can be used instead of frequently handled cash.  To learn more about Beacon debit cards, please click here.

You can also use your Beacon debit card with ApplePayGoogle Pay or Samsung Pay.

Additional Services
• Night Drops can be used to make deposits at your nearest Branch location.
• Account openings (certain deposit and loan accounts) can be done at beaconcu.org.
To open a new deposit account, please click here.
To open a new loan account, please click here.
For mortgage applications, please click here.

For any questions on how to use or sign-up for services, please call 800-762-3136.

What Can You Do

The following preventative measures can help reduce the spreading of germs and better protect your health:

• Wash your hands frequently
• Stay at least three feet away from someone coughing or sneezing
• Avoid touching your eyes, nose and mouth
• Cover your nose and mouth when you cough or sneeze
• If you have a fever, cough and difficulty breathing, seek medical care
• Stay home if you feel unwell

Stay up to date with trustworthy information

Keep a close watch on the following pages as we share information on your services, finances and well-being.
• Beacon Credit Union’s news page 
• Follow us on Facebook and Twitter
• The Centers for Disease Control – https://www.cdc.gov/coronavirus/2019-ncov/index.html
• Indiana.gov – https://www.in.gov/coronavirus/index.htm

Be aware of scams

Please protect yourself and your personal information. Even if it is hard to believe, some people and companies are taking advantage of the fears surrounding the spread of the virus. Be careful of links in social media and email.

The FTC has published the following articles to protect yourself from scammers:
https://www.consumer.ftc.gov/blog/2020/02/coronavirus-scammers-follow-headlines?utm_source=govdelivery
https://www.consumer.ftc.gov/blog/2020/03/ftc-fda-warnings-sent-sellers-scam-coronavirus-treatments

All FTC scam alerts can be found here:
https://www.consumer.ftc.gov/features/scam-alerts

 

Economic Stimulus Payments (Stimulus)

The IRS is committed to helping you get your Economic Impact Payment as soon as possible. The payments, also referred to by some as stimulus payments, are automatic for most taxpayers. No further action is needed by taxpayers who filed tax returns in 2018 and 2019 and most seniors and retirees.

For detailed information about the program and how to make sure you receive your stimulus payment (if eligible), please visit: https://www.irs.gov/coronavirus/economic-impact-payments

 

 

Disclaimer: Links to other websites found here are provided to assist in locating information. The existence of a link between this website and another does not constitute a product or program endorsement by Beacon Credit Union or any of its affiliates or employees. The credit union has no responsibility for content of the websites found at these links or beyond and does not attest to the accuracy of propriety of any information located there.