A message from the President/CEO
With the continued increase of positive Coronavirus (COVID-19) cases, Beacon Credit Union is committed to keeping our members and staff safe and secure. For the safety of our community, members and staff, we will be suspending lobby service and offering full-service drive-thru access beginning November 23, 2020 at all Member Center locations.
Although our lobbies will be closed, members will have access to services via drive-thru, online/mobile access, Contact Center and by individual appointments. Members can always access accounts from home 24/7 using online/mobile banking for day to day transactions, such as checking a balance, transferring funds between accounts, paying a bill, depositing a check through remote deposit capture or managing your debit card. You can apply for loans and open new accounts 24/7 from our website at beaconcu.org. If you need cash, our conveniently located Beacon ATMs are open 24/7 and are free of charge for members.
As we work though this together, Beacon Credit Union will keep you updated of any additional changes as the current situation develops. We will continue to keep our website, beaconcu.org, up-to-date with all the latest information.
As always, this pandemic does not impact the security of your deposits. Your money is safe here at Beacon Credit Union and is insured by ASI Share Insurance. If you are experiencing a disruption in income due to COVID-19, and have concerns, please reach out to us at (800) 762-3136 so we can work together to find a solution.
Thank you for continued trust and support of Beacon Credit Union.
We’re here for our members
The health and safety of our members, employees, and communities has always been taken very seriously. In regards to Coronavirus (COVID-19), we want to share some of the actions Beacon Credit Union is taking to help protect our members and employees.
Our Management Team has been closely monitoring guidance from the Center for Disease Control and Prevention and local health departments in our regions. We have updated our Business Continuity Pandemic Plan, validated operational technologies, and identified vital staff to handle the enhancements of our remote servicing capabilities.
If you are seeking financial guidance or have any questions, please call 800-762-3136, ext. 3
The Contact Center is running normal operations. You can reach a Member Service Representative at 800-762-3136, ext. 3
Contact Center Hours of Operation
Monday thru Thursday
8:30 a.m. to 5:00 p.m.
8:30 a.m. to 6:00 p.m.
8:30 a.m. to 12:00 (Noon)
Member Center Locations
As of November 23, all Member Center locations are drive-thru service only. Lobby service will be by individual appointment only.
Drive-thru Hours of Operation
8:30 a.m. to 5:00 p.m.
8:30 a.m. to 6:00 p.m.
8:30 a.m. to 12:00 p.m.
We understand that not all business can be done via the drive-thru or electronically. Below is a list of services that members can make an in-person, pre-arranged appointment for:
1. Business members that need coin orders which cannot be done in drive-thru.
2. Large cash withdrawals.
3. Access to safe deposit boxes.
4. New Trust Accounts, Business Accounts or helping with a decedent on an account.
5. Notary or Medallion Stamp services.
6. Loan closings (if unable to be completed electronically).
If you need assistance with any of the above services, please contact your local branch office to set-up an appointment. This is with the understanding that the safety of our employees and membership is of upmost concern and all safety precautions will be adhered to.
If you have additional needs that are not listed above, please give us a call.
Online and Mobile Banking
You can view balances, transfer funds, pay bills and deposit checks (via mobile) from the comfort of your home.
To sign up for online access, please click here. If you have any issues, please call 800-762-3136.
Debit Card and Digital Wallet
Access your funds 24/7 and make purchases at millions of locations worldwide. Debit cards can be used instead of frequently handled cash. To learn more about Beacon debit cards, please click here.
• Night Drops can be used to make deposits at your nearest Branch location.
• Account openings (certain deposit and loan accounts) can be done at beaconcu.org.
To open a new deposit account, please click here.
To open a new loan account, please click here.
For mortgage applications, please click here.
For any questions on how to use or sign-up for services, please call 800-762-3136.
What Can You Do
The following preventative measures can help reduce the spreading of germs and better protect your health:
• Wash your hands frequently
• Keep a distance of six feet away from others when not wearing a mask
• Avoid touching your eyes, nose and mouth
• Cover your nose and mouth when you cough or sneeze
• If you have a fever, cough and difficulty breathing, seek medical care
• Stay home if you feel unwell
Stay up to date with trustworthy information
Keep a close watch on the following pages as we share information on your services, finances and well-being.
• Beacon Credit Union’s news page
• Follow us on Facebook and Twitter
• The Centers for Disease Control – https://www.cdc.gov/coronavirus/2019-ncov/index.html
• Indiana.gov – https://www.in.gov/coronavirus/index.htm