Report Lost or Stolen Credit or Debit Card

Beacon Debit Card
To report a lost or stolen Beacon Debit Card, call:
(800) 762-3136
After business hours and weekends call:
(800) 264-5578

Élan Visa
To report a lost or stolen Élan Visa call:
(800) 558-3424
Representatives available 24 hours a day, 7 days a week.

Élan Business Visa
To report a lost or stolen Élan Business Visa call:
(800) 552-8855
Representatives available 24 hours a day, 7 days a week.

Platinum Equity (HELOC) Visa
To report a lost or stolen Platinum Equity Visa card, call Credit Union Card Services:
(800) 289-5939
Their office is open during the following days and hours:
Monday - Friday • 8:00 a.m. - 6:00 p.m.
Saturday • 9:00 a.m. - 12:00 noon

Élan/Pay Card- Mastercard 
To report a lost or stolen Pay Card, prepaid debit card, call:
(866) 212-9650
Representatives available 24 hours a day, 7 days a week.